1. Process, Importance and Type of Communication 2. Different Models and Process of Communication 3. Barriers and Breakdowns in Communication 4. Role, Effects and Advantages of Technology in Business Communication 5. Non-Varbal Aspects of Communication 6. Effective Listening 7. Effective Communication 8. Principles of Effective Communication 9. Interviewing Skills 10. Practices in Business Communication 11. Oral Presentation 12. Writing Skills 13. Written Business Communication 14. Written Business Communication-Medium : Letters 15. Office Memorandum and Circular 16. Proposal and Report Writing.