1. Process, Importance and Type of Communication 2. Different Models and Process of Communication 3. Barriers and Breakdowns in Communications 4. Role, Effect and Adavntages of Technology in Business Commu-nication 5. Non-Varbal Aspects of communications 6. Effective Listening 7. effective Communication 8. Principles of Effective Communication 9. Interview Skills 10. Practices in Business Communication 11. Oral Presentation 12. Writing Skills 13. Written BusinessCommunication 14. Written Business Communication - Medium : Letters 15. Office Memorandum and Circular 16. Proposal and Report Writing.
Excellent as described in the picture. Outstanding quality.