1. Management : Concept, Objectives and Importance 2. Management : Nature and Levels 3. Development of Management Thought : Taylor, Fayol and System Approach 4. Management Process : Planning 5.Types of Plans and Corporate Planning 6. Nature and Process of Organisation 7. Organisation Structure and Forms of Organisation 8. Motivation 9. Leading and Leadership 10. Management Control 11. Techniques of Control 12. Business Communication : Concept and Types 13. Effective Communication 14. Principles of Effective Communication 15. Barriers and Breakdowns in Communication 16. Modern Forms of Communication 17. Written Business Communication Medium : Letters 18. Kinds of Business Letters : Request Letters 19. Good and Bad News Letters 20. Proposal and Report Writing